https://ioimallpuchong.freshdesk.com/support/home 2026-04-05T08:02:07+00:00 always 1.0 https://ioimallpuchong.freshdesk.com/support/solutions 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/150000162779 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/150000216816 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/150000216819 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/150000216821 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/150000217191 2026-04-05T08:02:07+00:00 always 0.8 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000534899 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000542825 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000542836 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000542838 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000542936 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543029 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543031 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543032 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543033 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543047 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543982 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543983 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543984 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/folders/150000543985 2026-04-05T08:02:07+00:00 always 0.64 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000151185-how-to-upgrade-your-membership- 2023-09-24T23:02:17+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000151186-what-are-the-benefits-upon-membership-upgraded- 2023-09-24T22:28:08+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196526-what-is-club-ioi- 2024-11-28T09:52:47+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196527-who-is-eligible-to-be-a-member-of-club-ioi-loyalty-programme- 2024-11-28T09:53:34+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196528-how-do-i-apply-to-become-a-member- 2024-11-28T09:54:41+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196529-how-long-is-the-verification-processing-time-for-membership-upgrade- 2024-11-28T09:55:23+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196530-is-there-any-membership-fee- 2024-11-28T09:56:00+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196531-is-membership-transferable- 2024-11-28T09:56:48+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196532-how-do-i-edit-my-profile-information- 2024-11-28T09:57:25+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196533-why-can-t-i-sign-up-for-club-ioi-what-should-i-do- 2024-11-28T09:59:05+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196537-i-forgot-my-password-what-should-i-do- 2024-11-28T11:48:44+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196538-i-forgot-my-club-ioi-pin-number 2024-11-28T11:52:30+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196593-how-do-i-earn-points- 2024-11-29T12:54:46+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196595-can-i-use-awarded-points-right-away- 2024-11-29T12:55:31+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196596-how-do-i-check-my-point-balance-expiry- 2024-11-29T12:56:28+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196597-can-i-earn-points-from-previous-purchases-or-backdated-receipts- 2024-11-29T12:57:20+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196598-how-do-i-redeem-my-points- 2024-11-29T12:58:15+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196599-what-is-the-minimum-point-redemption- 2024-11-29T12:59:01+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196600-what-happens-to-my-points-when-i-get-a-refund-for-my-purchase- 2024-11-29T12:59:50+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196601-what-is-the-validity-period-of-the-points-awarded- 2024-11-29T13:00:37+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196602-what-should-i-do-if-my-points-balance-is-incorrect- 2024-11-29T13:01:26+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196603-are-the-redeemed-points-returnable-or-refundable- 2024-11-29T13:02:04+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196604-what-are-ioi-points- 2024-11-29T13:03:33+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196605-registering-an-account-with-club-ioi-to-purchase-in-ioi-shopz- 2024-11-29T13:05:31+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196606-do-i-need-to-sign-up-for-club-ioi-in-order-to-be-an-ioi-shopz-customer- 2024-11-29T13:06:33+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196607-how-do-i-place-an-order- 2024-11-29T13:08:37+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196608-how-do-i-view-my-ordered-items- 2024-11-29T13:09:14+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196609-can-i-cancel-amend-my-order-after-payment- 2024-11-29T13:10:09+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196610-it-s-past-the-estimated-delivery-time-date-but-i-have-yet-to-receive-my-order-parcel-what-should 2024-11-29T13:11:13+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196611-item-s-is-are-missing-from-my-order-parcel-or-if-i-receive-a-faulty-wrong-item-s-why-is-that-a 2024-11-29T13:12:04+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196612-where-does-ioi-shopz-ship-deliver-to- 2024-11-29T13:13:09+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196613-does-ioi-shopz-ship-to-places-beyond-15km-radius-of-ioi-city-mall- 2024-11-29T13:13:43+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196614-what-are-the-available-delivery-methods- 2024-11-29T13:14:23+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196615-what-is-self-pick-up- 2024-11-29T13:15:23+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196616-how-do-i-track-my-order- 2024-11-29T13:16:04+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196617-does-ioi-shopz-accept-cod-cash-on-delivery- 2024-11-29T13:16:40+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196618-where-do-i-go-if-need-assistance- 2024-11-29T13:17:10+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000196619-how-do-i-know-which-are-the-participating-outlet- 2024-11-29T14:56:30+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197361-i-am-interested-in-renting-a-space-in-ioi-malls-for-my-business-what-should-i-do-next- 2025-08-20T09:06:50+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197362-what-are-the-criteria-for-renting-a-space-in-ioi-malls- 2025-02-28T15:04:17+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197363-i-do-not-have-an-existing-business-can-i-rent-a-space-in-ioi-malls- 2025-08-20T09:07:30+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197364-how-much-is-the-rental-at-ioi-malls- 2025-02-28T15:03:47+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197365-i-would-like-to-schedule-a-meeting-to-address-my-queries 2025-08-20T09:08:12+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000197367-i-have-submitted-my-ticket-form-on-the-website-how-soon-can-i-expect-a-reply- 2025-02-28T15:04:04+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198150-how-can-i-advertise-my-business-in-the-mall- 2025-03-21T14:28:28+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198151-what-types-of-advertisement-are-available-in-the-mall- 2025-02-28T14:59:30+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198152-how-do-i-choose-the-right-advertisement-type-for-my-business- 2025-02-28T14:59:15+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198155-how-can-i-promote-my-business-through-mall-wide-events-and-sales- 2025-02-28T15:01:32+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198156-what-types-of-promotions-can-i-organize-at-the-mall- 2025-02-28T15:01:39+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198157-can-i-hold-giveaways-or-cause-related-promotions- 2025-02-28T15:01:25+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198158-are-seasonal-promotions-allowed-in-the-mall- 2025-02-28T14:59:38+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198159-how-do-i-book-space-for-hosting-an-event-in-the-mall- 2025-02-28T15:02:58+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198160-how-far-in-advance-should-i-reserve-a-space-for-organizing-an-event- 2025-02-28T15:03:05+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198161-what-types-of-events-can-i-organize-at-the-mall- 2025-02-28T15:03:10+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198162-how-do-i-check-for-the-availability-of-event-or-advertisement-space- 2025-02-28T14:58:55+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000198249-who-can-i-contact-during-an-emergency- 2026-04-03T06:49:05+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204705-what-are-the-parking-rates- 2025-04-11T12:58:03+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204706-what-is-the-season-parking-fee- 2025-04-11T12:58:54+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204707-where-is-our-surau-located-at- 2025-04-11T13:00:43+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204708-what-are-the-bus-services-available-to-ioi-mall-puchong-and-what-are-their-schedules- 2025-04-11T13:01:20+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204709-how-long-does-it-take-to-reach-ioi-mall-puchong-by-taxi-from-kl- 2025-04-11T13:01:37+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204710-can-i-reach-ioi-mall-puchong-by-train- 2025-04-11T13:01:53+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204711-what-are-the-driving-routes-to-ioi-mall-puchong- 2025-04-11T13:02:43+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204712-where-are-the-baby-rooms- 2025-04-11T13:04:50+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204713-do-you-have-wheelchair-for-loan- 2025-04-11T13:06:13+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204714-do-you-have-baby-stroller-for-loan- 2025-04-11T13:09:31+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204715-do-you-have-electronic-scooter-for-loan- 2025-04-11T13:10:34+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204716-do-you-have-mobile-chargers- 2025-04-11T13:11:04+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204717-do-you-have-gift-wrapping-service- 2025-04-11T13:12:40+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204718-do-you-have-lockers- 2025-04-11T13:21:18+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204719-where-can-i-get-first-aid-assistance- 2025-04-11T13:21:51+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204720-where-can-i-get-the-mall-directory- 2025-04-11T13:42:32+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204721-how-can-i-reach-the-customer-service-personnel- 2025-04-11T13:42:52+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204722-where-can-i-get-car-wash-service- 2025-04-11T13:44:30+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204723-where-can-i-get-printing-service- 2025-04-11T13:45:10+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204724-where-can-i-get-money-exchange- 2025-04-11T13:52:07+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204725-where-are-the-atm-machines- 2025-04-11T13:52:50+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204726-where-can-i-find-clinics-in-the-mall- 2025-04-11T13:54:02+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204727-where-can-i-find-shoes-bags-repair-service-in-the-mall- 2025-04-11T13:55:45+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204728-where-are-the-ev-charging-station-locations- 2025-04-11T14:02:45+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204729-i-have-forgotten-where-we-parked-the-vehicle-can-you-help-us-find-it- 2025-04-11T14:03:26+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204730-i-m-looking-for-a-motorcycle-parking-spot-could-you-tell-me-where-it-is- 2025-04-11T14:04:28+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204731-my-touch-n-go-balance-is-low-where-can-i-top-up- 2025-04-11T14:07:43+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204732-can-i-top-up-my-touch-n-go-using-a-debit-or-credit-card- 2025-04-11T14:07:59+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204733-what-should-i-do-if-an-accident-occurs-within-the-parking-area- 2025-04-11T14:25:48+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204734-what-should-i-do-if-the-voucher-cannot-be-used-at-the-payment-machine- 2025-04-11T14:26:03+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204735-i-left-an-item-in-the-mall-how-can-i-get-more-information-about-the-loss- 2025-04-11T14:26:51+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204736-my-car-battery-is-too-weak-to-start-do-you-provide-battery-jumper-service- 2025-04-11T14:27:33+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204737-my-car-key-is-locked-inside-the-car-i-need-help-unlocking-it- 2025-04-11T14:27:56+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204738-my-car-tire-is-flat-i-need-help-changing-the-tire- 2025-04-11T14:28:11+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204739-my-vehicle-has-broken-down-and-i-need-to-take-it-to-the-workshop-can-i-call-a-towing-service-or-mec 2025-04-11T14:28:24+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204740-i-want-to-leave-the-mall-but-my-motorcycle-ticket-is-damaged-where-can-i-get-help- 2025-04-11T14:28:56+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204741-my-motorcycle-parking-ticket-is-lost-where-can-i-go-to-get-a-new-ticket- 2025-04-11T14:29:28+05:30 always 0.512 https://ioimallpuchong.freshdesk.com/support/solutions/articles/150000204742-can-the-motorcycle-ticket-be-paid-using-qr-code-debit-or-touch-n-go- 2025-04-11T14:30:00+05:30 always 0.512